Terms & Conditions

1. Rental rates are calculated on a Daily / Weekly / Monthly. However, a grace period of 1 hour is allowed for after time due back.
2. Extra surcharge will be charged for the specific festival / season. Example: Hari Raya, etc.
3. Extra hour shall be charged at 10% of the daily rate per hour. 6 hours extra consider full day rental. Rates quoted are subject to change without prior notice.
4. The rental rates include full indemnity for accidental damage to third party property and bodily injuries. However, the hirer is always responsible for an amount equivalent to the excess clause not exceed as table below:
   Group CC Amount (RM)
   A Below 1600 cc RM 3,000
   B Above 1600 cc RM 5,000
   
5. The hirer responsible for damage as a result of illegal, negligence, careless actions, tyre punctures, burst tyre, fuel errors, lack of electricity because of forgotten turned off electrical devices, loss or damage to the vehicle accessories and damage of windows, mirror and undercarriage.
6. If the accident or damage to vehicle is cause by third party vehicle, then the hirer is responsible to get all third party detail such as vehicle registration number, driver's name and driving license number. If the claims cannot be made against third party insurance, therefore all damage will be borne by hirer subject to excess clause as mention in terms and conditions no. 4.
7. The hirer is required to inform our company and make police report within 24 hours from the time of an accident or from the time you've found out the theft or loss and get police report in writing.
8. The hirer are responsible for all parking fees or Traffic/JPJ/DBKK fines/compound incurred during the rental period.
9. Any liquid spills on the car seat and car floor will be charged RM100. Causing bad orours (raw foods, dried seafood, durian etc) in car will be charged RM50.
   
10. Animals are not allowed in the vehicle at any time.
    
11. No refund for any cancellation.
12. Driving area are strictly within a radius of 150km from Kota Kinabalu town. Driving over 150km from Kota Kinabalu will be charged a minimum of RM200 and subject to company permission.
    
13. Minimum rental period should be at least 2 days.
    
14. Midnight surcharge of RM30/way for pickup/return outside working hours (11.00pm until 5.00am).
    
15. All surcharge pickup/return are only applicable for 1 way.
    
16. All rental are subject to refundable security deposit RM100 and should be pay upon pickup of rental vehicle. Security deposit will be refund if no damage or summons to the vehicles during the rental period.
    
17. All booking are subject to availability at the time of reservation. For operational reason our company reserve the rights to substitute vehicle or similar category or capacity, when necessary.
    
18. The car rental company reserves the right to make changes or alter or cancel the reservation in any event and company shall not be liable for any loss or damage caused by such amendment or cancellation.
    
19. The security deposit will be refunded if there is no Traffic/JPJ/DBKK fines/compound incurred during the rental period. Refunds will be processed within 3-5 days.

Rental Company - Terms and Conditions

• Please note that car rental prices will be calculated on a daily basis rental rate.
• Pickup/return points that are too far away from the predefined location will incur additional surcharge from the car company.
• Any surcharge will be charged by the car rental company on the spot.
• The car rental company reserves the rights to amend or cancel the booking.